Contact Information

At ALVEIA, customer satisfaction is our priority. We are always happy to assist you with questions about our products, orders, shipping, returns, or any other concerns.

If you need assistance, please feel free to contact us using the information below.

Business Information

Store Name: ALVEIA
Website: https://www.alveia.store
Email: support@alveia.store
Phone: +1 (323) 779-4731
Business Address: 8 E 79th St, New York, NY 10075, USA

Customer Support

For assistance with any of the following, please contact our support team:

• Product information and availability

• Order status and tracking

• Shipping and delivery inquiries

• Returns and refunds

• Order cancellations

• Damaged, defective, or incorrect products

• General questions and feedback

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed

Response Time

We aim to respond to all customer inquiries within 1–2 business days.

During holidays or busy periods, responses may take slightly longer.

Contact by Email

For faster assistance, please include your order number (if applicable) and a clear description of your question or concern.

Email: support@alveia.store

We appreciate your trust in ALVEIA and look forward to assisting you.

Thank you for shopping with ALVEIA!