Contact Us

We'd Love to Hear From You!

At ALVEIA, customer satisfaction is our priority. We are committed to providing helpful and friendly customer support. Whether you have a question about our products, an existing order, shipping, or returns, our team is here to help.

Get in Touch

Store Name: ALVEIA
Website: https://www.alveia.store
Email: support@alveia.store
Phone: +1 (323) 779-4731
Business Address: 8 E 79th St, New York, NY 10075, USA

Customer Support

You can contact us for assistance with:

• Product information and sizing.

• Order confirmation and order status.

• Shipping and delivery updates.

• Returns and refund requests.

• Order cancellations.

• Damaged, defective, or incorrect products.

• General questions and feedback.

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM EST
Saturday – Sunday: Closed

Response Time

We aim to respond to all customer inquiries within 1–2 business days.

During holidays and busy periods, responses may take slightly longer.

Order Support

For questions about an existing order, please include your order number in your email so we can assist you more efficiently.

If your product arrives damaged, defective, or incorrect, please include clear photos of the item and its packaging.

Send Us an Email

Customer Support: support@alveia.store

We appreciate your trust in ALVEIA and look forward to helping you.

Thank you for shopping with ALVEIA!